Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via FEDex with tracking and drop-off signature.

For our international retailers, the shipping rates at the checkout are set to zero. Retailers are advised to wait for confirmation before proceeding with the payments. We will update the invoice with shipping charges and notify you when it is ready for payment.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.